We Provide Assistance Where You Need It
Get prepared
Organizing for Service Delivery
Updating your service model to include Professional Services takes careful consideration. Typically, organizations fall into one of 3 groups:
You're looking to offer services to your customers but not sure how to get started
You're worried that the services your designing will become overly burdensome and difficult to scale
You're worried that responsibilities on the team will become difficult to define and prioritize
Sometimes, it's all of the above. We're here to guide you through the planning process. We'll give you the tools and techniques needed to thoughtfully plan your services rollout and ensure you're set up for success from day one.
Launch your services
Designed for Efficiency & Scalability
Utilizing the Ridare Framework, we'll work with you to detail every task type, service, deliverable, and activity to ensure the service offerings and SOWs you're building are:
Properly sized with an accurate level of effort
Purposefully priced with full awareness of your costs and ROI
Planned from a go-to-market perspective with attention on sales enablement
Resource and delivery aware. So you can confidently plan bandwidth and headcount
When bringing new services to market, knowing you'll be able to confidently deliver is just as important as meeting your customer's expectations.
Fuel growth
Better Enable your Sales Team
How good is your sales and sales engineering team at selling your service offerings?
How often is sales requesting assistance from someone on the services team when pitching a customer?
Does your services team have a "seat at the table" during prospect conversations?
Who is responsible for creating sales content, collateral, and marketing materials for your sales team to leverage?
These are only some of the questions that we will help you answer and solve. Your sales team should be as adept in selling your services as they are your products. Enabling you to truly embrace "solution and outcome based selling."
Become best in class
Evolve with Intelligent Design
With years of experience and a proven framework, we have the capabilities and expertise to take your services business to the next level:
Ensure you have service offerings for every stage of the customer journey
Create service offerings that eliminate all buyer barriers to entry and retention risks
Create an organizational structure that embraces partner delivery and allows for rapid scaling without service performance impact
At Ridare, we combine our insights and skills to transform your processes and strategies, and in turn, your company.
Reach out for a free consultation
We love talking about opportunities and challenges that organizations face with professional services and customer success.
Let's chat and see if our consulting services are a good fit for what you're trying to achieve.